FAQ'S

FAQ: FAQ

REFUND & RETURNS POLICY

Sorry we don’t refunds or returns for change of mind.

We will replace your item (at our discretion) if your items are truly faulty or damaged, within 7 days of purchase date.

FAULTY OR DAMAGED ITEMS POLICY

If you’ve opened your wax pot & beauty spot parcel to find a faulty or damaged product, please contact us within 2 days thewaxpotandbeautyspot@hotmail.com with your order details and some photos of the damage caused. We will then organise replacements or refunds.

DELIVERY & POSTAGE POLICY

We endeavor to process all orders, within 1-2 business day of receipt of an order.

All orders are posted with AUSpost & arrival times are in accordance with their delivery schedule.